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First Day of School Hard at Work Ready to Learn Hard at Work Wow, That's Cool! Ready for Action Hard at Work Ribbon Cutting for New Field Amazon Donates $10,000 of STEM Equipment to Holmes Middle School First Day of School First Kickoff for First Soccer Game Bulldogs are #1 Amazon Donates $10,000 of STEM Equipment to Holmes Middle School Holmes High School Band Senior Football Players First Day of School Senior Volleyball Players
Latavia Keith and Alaria Long Summer Scholars Program 2017 Class of 2017 Graduation Class of 2017 James E. Biggs students are ready for graduation It's a great day at Covington Independent Public Schools.

Standards of Customer Service

When families, visitors, school partners or co-workers interact with employees of Covington schools, they can expect the very best. We will:
 

  • Treat all customers with respect and dignity
  • Maintain customers’ confidentiality and privacy
  • Communicate from a positive perspective
  • Be courteous
  • Greet customers upon entrance into district facilities
  • Answer the telephone within three rings in a friendly, helpful manner
  • Provide accurate and consistent information, even if it requires a call back
  • Change e-mail and voicemail messages when out of the office for more than two business days and provide information regarding return and options for the customer
  • Update communications in a timely fashion
  • Assume personal responsibility in assisting cusmers and directing them to the appropriate person
  • Return phone calls and e-mails within two business days. If a response cannot be provided within that time frame, the customer will be notified and given an estimated time of response
  • Wear professional attire at all times
  • Maintain clean facilities
Covington Independent Public Schools  |  25 E 7th St.  |  Covington, KY 41011
Phone:859.392.1000  |  Fax:859.292.5970